Limited Warranty

Thank you for purchasing an Anthony liftgate. We strive to produce the most trouble free and reliable liftgates in the market. We believe you will experience years of reliable operation and minimum downtime interruptions. To further insure your confidence in Anthony, this warranty will cover your unit for 3 years or 8,000 cycles (whichever occurs first) on mechanical/structure, electrical, and hydraulic operating parts. This warranty is extended to the original purchaser (user only) and is not transferable. The warranty term begins from the date of shipment from our factory or warehouse.

Anthony Liftgates Inc. will cover all failed components during the warranty period. Labor will be provided under our Flat Rate Warranty Schedule in effect at the time of the part failure and includes diagnoses time. Contact Anthony for current reimbursement amounts. For repairs NOT listed on the Flat Rate Warranty Schedule, contact Anthony Warranty Department for approved reimbursement prior to performing repairs. Anthony Liftgates Inc. reserves the right of determination of whether a component is defective or has failed. This warranty applies to Anthony liftgates installed, operated, and maintained in accordance with Anthony Liftgates Inc. installation, operation, and maintenance manuals, videos, etc.

Certain Anthony models have published Lifetime Warranties on listed components as published in current literature. This additional coverage will be detailed on the published operation components, providing the unit has been operated and maintained within the intended usage.

Anthony Liftgates, Inc. will process all claims and determine their eligibility for authorization upon the receipt of the failed part, the identification of the claimant, and the liftgate serial number. All parts must be returned freight prepaid and following the instructions given by Anthony Warranty Department. Freight collect shipments will no be accepted. PLEASE NOTE THAT NO CLAIMS WILL BE PROCESSED WITHOUT THE PART, THE CLAIMANT’S INFORMATION, AND THE LIFTGATE SERIAL NUMBER. Claims not submitted within 30 days of repair date will be denied. NOTE: ALL CLAIMS MUST BE COMPLETED ON THE ANTHONY LIFTGATES INC. WARRANTY CLAIM FORM. This form provides all the necessary information.

Upon approval of the claim, Anthony will, at the direction of the claimant, return a replacement part and labor allowance, or a parts credit based on current distributor net pricing, and the appropriate flat rate labor allowance.

Anthony Liftgates, Inc. is not responsible or liable for loss of time, cost, labor, material, profits, direct or indirect damages caused by failed components, whether due to rights arising under purchase, order, contract of sale or independently thereof, and whether or not such claim is based on contract, tort, or warranty. The sale of products of Anthony Liftages, Inc. under any other warranty or guarantee express or implied is not authorized, This warranty does not cover misuse, abuse, damage, or product finish, normal wear, maintenance adjustments, careless or negligence of use or maintenance. Modifications to our product are not covered unless prior authorized by Anthony.

Purchased Parts warranty is 1 year from date of purchase and covers replacement of part only.

If you require assistance or have questions, please contact Anthony Liftgates Inc. at 815-842-3383.

Note: Most (not all) Anthony liftgate models incorporate our Service-Free feature. Service-Free refers to the fact that these models require no routine or scheduled lubrication of the major pivot points that contain our service-free bushings. Normal repair and maintenance of your liftgate, per our instruction, is necessary for ALL Anthony liftgates.

Anthony Liftgates, Inc.
1037 W. Howard St. P.O. Box 615
Pontiac, IL 61764-0615

PH: 815-842-3383
FAX: 815-844-3612
E-Mail: warrantyclaims@anthonyliftgates.com


Warranty Policy and Procedure

All warranty claims must be completed on the Anthony Liftgates Warranty Claim Form utilizing the Flat Rate Warranty Schedule. See the current rates as listed below for each model. Using this process will allow for quick and accurate credit payment.
Claims will not be processed without the failed part returned (pre-paid) to Anthony Liftgates, and the warranty claim form completed.
Note: When returning defective parts for warranty consideration, be sure to call ahead for a Return Authorization Number.

If you require further assistance or have questions, please contact the Anthony Liftgates Warranty Dept. at 815-842-3383 or email warrantyclaims@anthonyliftgates.com.
Sincerely,

Jeff Walter
Anthony Liftgates Warranty Claims

FLAT RATE WARRANTY SCHEDULE
For all Current Model Liftgates

For All
ALB Series
Pick-Up Truck Liftgates

JOB TYPE: REIMBURSEMENT AMOUNT

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300.00
Removal Of Complete Unit . . . . . . . . . . . . . . . . . . . . . . 150.00
R & R Lift Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Motor Start Solenoid . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Toggle Control Switch . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Hydraulic Hose . . . . . . . . . . . . . . . . . . . . . . . . . . . 37.50
R & R Hydraulic Solenoid Valve. . . . . . . . . . . . . . . . . . . 25.00
R & R Flow Control Valve . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Cab Cut-Off Switch . . . . . . . . . . . . . . . . . . . . . . . . 25.00
Repair Locking Mechanism . . . . . . . . . . . . . . . . . . . . . . . 25.00
Troubleshoot Hydraulic System . . . . . . . . . . . . . . . . . . . . 25.00
Troubleshoot Electrical System . . . . . . . . . . . . . . . . . . . . 25.00

For All
Tuckunder™, Side Mount, &
AC Conventional Liftgates

JOB TYPE: REIMBURSEMENT AMOUNT

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350.00
Removal Of Complete Unit . . . . . . . . . . . . . . . . . . . . . 175.00
R & R Lift Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Hydraulic Hose . . . . . . . . . . . . . . . . . . . . . . . . . . 37.50
R & R Flip-Over Platform . . . . . . . . . . . . . . . . . . . . . . . . .50.00
R & R Main Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Complete Platform . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Platform Assist Spring . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Flow Control Valve . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Motor Start Solenoid . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Hydraulic Solenoid Valve . . . . . . . . . . . . . . . . . . . 25.00
R & R Toggle Control Switch . . . . . . . . . . . . . . . . . . . . . 25.00
Troubleshoot Hydraulic System . . . . . . . . . . . . . . . . . . . . 25.00
Troubleshoot Electrical System . . . . . . . . . . . . . . . . . . . . 25.00
R & R Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Cab Cut-Off Switch . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Roller Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15.00
R & R Roller Wheel & Arm Assembly . . . . . . . . . . . . . . . 25.00

For All
AR and PCR Medium
RailTrac® Liftgates

JOB TYPE: REIMBURSEMENT AMOUNT

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300.00
Removal Of Complete Unit . . . . . . . . . . . . . . . . . . . . . 150.00
R & R Lift Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Hydraulic Hose . . . . . . . . . . . . . . . . . . . . . . . . . . 37.50
R & R Lift Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Sprocket Assembly . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Platform Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Aluminum Slide Rails . . . . . . . . . . . . . . . . . . . . . 200.00
R & R Assist Spring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Motor Start Solenoid . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Toggle Control Switch . . . . . . . . . . . . . . . . . . .. . . 25.00
R & R Hydraulic Solenoid Valve . . . . . . . . . . . . . . . . . . . 25.00
R & R Flow Control Valve . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Cab Cut-Off Switch . . . . . . . . . . . . . . . . . . . . . . . . 25.00
Troubleshoot Hydraulic System . . . . . . . . . . . . . . . . . . . . 25.00
Troubleshoot Electrical System . . . . . . . . . . . . . . . . . . . . 25.00

For All
MRT Magnum
RailTrac® Liftgates

JOB TYPE: REIMBURSEMENT AMOUNT

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400.00
Removal Of Complete Unit . . . . . . . . . . . . . . . . . . . . . 200.00
R & R Lift Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150.00
R & R Open/Close Cylinder . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150.00
R & R Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150.00
R & R Hex Pin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Motor Start Solenoid . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Toggle Control Switch . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Hyd. Hose Lift Cylinder . . . . . . . . . . . . . . . . . . . . 75.00
R & R Hyd. Hose Closer Cylinder . . . . . . . . . . . . . . . . . . 50.00
R & R Hyd. Solenoid Valve. . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Flow Control Valve . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Flow Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Closure Clevis . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.00
R & R Runner Weldment . . . . . . . . . . . . . . . . . . . . . . . . 200.00
R & R Wear Strips Per Side . . . . . . . . . . . . . . . . . . . . . .150.00
R & R Platform Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.00
R & R Cab Cut-Off Switch . . . . . . . . . . . . . . . . . . . . . . . . 25.00
Troubleshoot Hydraulic System . . . . . . . . . . . . . . . . . . . . 25.00
Troubleshoot Electrical System . . . . . . . . . . . . . . . . . . . . 25.00

Note: For any repairs not listed on flat rate schedule, please contact the
Anthony Liftgates warranty department at 1-800-842-0003 for approved amount.
You can also email your request to warrantyclaims@anthonyliftgates.com

Claims will not be processed without defective part(s) returned (pre-paid), claimant’s information, and the liftgate serial number.