Troubleshooting

Anthony Liftgates don't break often, but even the most rugged parts don't last forever. Damage or normal wear and tear can interfere with normal liftgate operation. We've prepared this section to help guide you step-by-step through the most common troubleshooting procedures for liftgate repair. Simply locate and click the description that most closely matches your issue, then follow the troubleshooting steps outlined on that page.

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Broken platform assist spring.  

Possible Cause #1 Platform has been added on to after it had left the factory. (Platform too heavy).
Action - Possibly add a double spring and pin assembly, or replace broken spring.
(Diagnosis time - 10 minutes/ Repair time 1 hr.)
Part Numbers - AR-18-125 (Left hand assist spring assembly)
AR-18-126 (Right hand assist spring assembly)
AR-18-175-L Double spring & pin assembly (left side)
AR-18-175-R Double spring & pin assembly (right side)
Possible Cause #2 Worn platform spring.
Action - Replace worn spring.
Part Numbers - AR-18-125 (Left hand assist spring assembly)
AR-18-126 (Right hand assist spring assembly)
AR-18-175-L Double spring & pin assembly (left side)
AR-18-175-R Double spring & pin assembly (right side)
Warranty Information:
Base Warranty:

3 Years on mechanical structure.

2 Years on hydraulic & electrical components.

Warranties are void if genuine Anthony parts are not used.

 

FOR ANTHONY LIFTGATES ASSISTANCE CALL (800) 482-0003